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What Do They Want
this program provides the tools needed to strengthen client engagement
Learn breathing and vocal technique that supports clearer
This course is essential for teams working directly with customers
Conflict Resolution eLearning Course Workplace Essentials What Do They WantWelcome to the Conflict Resolution workshop. Wherever two or more people come together, there is the possibility of conflict. This course will give participants a six step process that they can use to modify and resolve conflicts of any size. Participants will also learn crucial conflict resolution skills, including dealing with anger and using 'The Agreement Frame'. There are 12 Modules to the course, each Module may take an hour or more to complete,
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